Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Name and email when you contact us.
• Account details when you sign up for our services.
• Payment information processed through third-party providers.

We also collect usage data automatically: browser type, pages visited, time spent, and referring URL.

2. How We Use Your Information

• To provide and maintain our services.
• To communicate with you about your account or projects.
• To improve our products and user experience.
• To comply with legal obligations.

3. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers who assist in our operations (hosting, analytics, payment processing).
• Law enforcement when required by law.
• Successor entities in case of a merger or acquisition.

4. Data Retention

We retain your data as long as your account is active or as needed to provide services. After termination, we may retain data for up to 12 months for legal or operational purposes.

5. Security

We implement industry-standard security measures including encryption, access controls, and regular audits. No method of transmission is 100% secure, but we take reasonable steps to protect your information.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.

7. Cookies

We use essential cookies for site functionality. We do not use advertising cookies. Analytics data is collected anonymously.

8. Third-Party Services

Our apps may integrate with third-party services (Supabase, Cloudflare, Firebase). Each has its own privacy policy. We encourage you to review them.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

10. Changes

We may update this policy at any time. We will notify you of significant changes via email or notice on our website.

11. Contact

For privacy-related inquiries, email hello@vaultechservices.com.